Frequently Asked Questions

YES! Our honey is Non-GMO and antibiotic free. All El Nahl honey is third party tested for these properties and the results are provided for our customers' ease of mind.

El Nahl proudly stands as the trailblazing community and foremost provider of premium honey-based products.

We imagine a world where everyone feels their best and live healthier, one family at a time, by empowering customers to revolutionise their dietary habits.

One of our first steps to make this happen is by replacing everyday sugar with our exquisite and 100% pure black seed honey, tailored to nourish bodies and soul.

Our dedication to promoting longevity, enduring health, and overall well-being resonates in every product we offer. 

Our raw El Nahl honey is not pasteurised. Honey is extremely sensitive to heat, and this pasteurisation process compromises the beneficial compounds within honey, including the ones that contribute to its ability to support wellness. 

When beekeeping is done correctly and ethically, with love and respect for the bees and their natural process, the pasteurisation process is unnecessary and detrimental to the quality of the honey. 

Our honey is raw and carefully strained to remove any large particles from the honey. We do not finely filter the honey, as this removes pollen and other beneficial properties in the honey.  

These delicate processes allow Manukora’s Mānuka honey to maintain all the goodness of Mānuka’s natural properties. You can check for potency of your individual batch of honey by scanning the unique QR code on the box or lid of your jar!

Like regular honey, but with a richer, sweeter flavour and a delightful flowery aroma, El Nahl Black Seed Honey complements your favourite foods and beverages perfectly. There are numerous ways to savour our honey, from enjoying it straight off the spoon (our personal favourite) to mixing it into drinks like coffee, tea, or smoothies, drizzling it over your meals, or incorporating it into your favourite dishes. For more inspiration, be sure to follow us on Instagram @elnahlhoney!

A standard daily portion of El Nahl Black Seed honey ranges from 2- 3 tablespoons for adults, 1 - 2 tablespoons for kids, and 1 spoon for children aged one year or older. Feel free to consume more as desired, especially when substituting Black Seed Honey for refined or processed sugars in your diet.

Black Seed honey contains unique bioactive compounds and nutrients that support a healthy, well-functioning immune system, promote excellent digestive health, and provide a wonderful source of natural energy.

While honey is known for its long shelf life, proper storage techniques can make a difference, and Black Seed honey, in particular, has its unique considerations compared to store-bought varieties. To maximise its freshness, keep it in its original packaging or a glass or plastic container (avoid metal) in a cool, dry place—no need for refrigeration.

Unlike some other honey types, our Black Seed Honey may naturally change in texture over time, potentially crystallising or hardening. Don't worry if you notice tiny crystal-like formations; we have an easy guide on how to soften it if needed. Embrace these natural variations in texture; they're part of the charm of a 100% natural product. If you have any questions or concerns, please don't hesitate to contact our support team at info@elnahlhoney.com.

The longevity of each pack of honey depends on the specific product you choose and how you use it. We generally recommend taking 15g (one tablespoon) daily to reap the benefits of our honey.

Jumbo Twin Pack (1400g), approximately 93 tablespoons (15g) servings

Regular Pack (425g), approximately 28 tablespoons (15g) servings

Honey Sachets (15 sachets), 15 tablespoons (15g) servings

The best-by date on honey products doesn't indicate spoilage or expiration on that specific date; rather, it mostly refers to the quality of the honey being best before that date. Our Black Seed honey has a shelf life of two years, but with proper storage, it can remain viable for even longer.

Our Black Seed honey is raw. You can add it to a hot drink, but make sure the water is not boiling. Avoid subjecting it to high heat, such as baking or cooking; instead, drizzle the honey on after heating.

We do not recommend infants 12 months or younger consume our Black Seed honey.

We use glass jars for our honey because they keep it fresh and pure. Glass doesn't absorb or release any unwanted odours or chemicals into the honey, so it stays natural and uncontaminated. Plus, glass jars create a tight seal, keeping the honey fresh.

We also prefer glass for its eco-friendliness. Glass is 100% recyclable, can be recycled endlessly without losing quality, and doesn't harm the environment when recycled.

Our recyclable box packaging complements our commitment to the environment. It reduces waste and encourages responsible disposal practices. These non-laminated boxes make it easy for our customers to dispose of them responsibly, which is part of our effort to promote eco-friendly actions and recycling in our community. 

In the end, our use of recyclable boxes shows our commitment to keeping the environment healthy and working towards a more sustainable future.